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The Little Big Things

163 Ways to Pursue EXCELLENCE

Audiobook
1 of 1 copy available
1 of 1 copy available

""It is [Tom] Peters—as consultant, writer, columnist, seminar lecturer, and stage performer—whose energy, style, influence, and ideas have [most] shaped new management thinking." —Movers and Shakers: The 100 Most Influential Figures in Modern Business

"We live in a Tom Peters world." —Fortune Magazine

Business uber-guru Tom Peters is back with his first book in a decade, The Little Big Things. In this age of economic recession and financial uncertainty, the patented Peters approach to business and management—no-nonsense, witty, down-to-earth, insightful—is more pertinent now than ever. As essential for small-business owners as it is for the heads of major corporations, The Little Big Things is a rousing call-to-arms to American business to get "back to the basics" of running a successful enterprise.

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  • Reviews

    • AudioFile Magazine
      With some of the spirit of a sports announcer, business guru Tom Peters (IN SEARCH OF EXCELLENCE) offers these step-by-step guidelines to making life more meaningful both inside and outside the office. At times a little nasally and slightly droning, Peters's narration could use more variety in vocal inflection. Such inflection would emphasize various important points in the text. This atonal effect may be due to his engineering background though the subject matter is much more humanistic than one would expect from someone educated in that discipline. The undifferentiated reading makes it difficult to pay attention over a long period of time despite the interest one may have in the content. M.R. (c) AudioFile 2010, Portland, Maine
    • Library Journal

      February 15, 2010
      In his latest book, business guru Peters ("In Search of Excellence") combines observations he has gleaned from his travels, current news items, conversations, and followers of his blog in a compact guide that aims to help readers realize effective projects, customer contentment, employee engagement, and business profitability. No doubt, Peters is on target as he advises readers to appreciate the angry customer, work on their last impressions, make sure that the restroom is clean, and 160 other ways to guarantee success. Each suggestion contains a rationale, example, and method of implementation, all in two pages apiece. VERDICT Those who want to improve their business, whether a boss or an employee, will find great ideas in this compelling and very browsable book.Deborah Bigelow, Leonia P.L., NJ

      Copyright 2010 Library Journal, LLC Used with permission.

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Languages

  • English

Levels

  • Lexile® Measure:1050
  • Text Difficulty:6-9

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